Tuesday, January 3, 2017

Happy New Year! Here I go again. My second try delivering food for Uber

On January 1st, Uber was offering premium fares to for deliveries east of I-95 in Miami, FL. They guaranteed a minimum payment of $20/hour for all deliveries between 11am and 8pm. This was the perfect chance to try again...

I turned the app on as soon as I left home. I drove about twenty five minutes and well past I-95. I was ecstatic when I saw my first delivery request. I was about two minutes from the location. I was to drive to Krispy Kreme in North Miami Beach and pick up a dozen glazed donuts. I parked right outside Krispy Kreme. I was very tempted to get a dozen for myself but resisted. I got to the front counter where the cashier asked me for an order number. I had no clue again, where to find this. She said it was ok, it was the only order at the time. I got the package which contained the box with the delicious donuts and got into my car. I swiped the "start delivery" button and went on my second try at this.

I was to deliver to a house in Hallandale, which was a little far but I was excited. I drove for about 20 minutes and arrived at the location. The kind customer was waiting for me outside the house, which was very nice. I did not even have to get out of the car. She picked up the box from my window and even tipped me FIVE WHOLE DOLLARS!

Hurray!!!

After this very successful first/second delivery, I headed to Aventura, FL. I figured that with all the restaurants around, something would definitely come up. Five minutes later, the bell went off. I was to make a pickup at a Pita place. Unfortunately, the app does not anticipate any information to the driver such as the customer delivery address, distance, etc... so it's a wait and see game. Uber you must change this! I guess maybe they don't want drivers refusing deliveries based on the locations. Uber deliveries can send you to some not so pretty locations. This is where I get scared and where you might decide to draw the line. As a woman, it is a tough decision but better be safe than sorry, right?

The next delivery was about 6  miles away from the Pita restaurant. The customer gave no tip as he didn't even open the front door and just shouted his instructions across the front door. I was to leave the food right at the foot of his door. So I did and then off I went onto my next delivery.

Wait, I had no other deliveries lined up yet. And this is when it gets tricky. I spent a bunch of gas, mileage, and time driving back to the restaurant. This could be easily made up for by letting customers tip on the app.

I drove back to the same area, where I got my next few deliveries, not all at once. I had to deliver, drive back, then deliver and drive back once more.

So... bottom line: I made $84 my first week, Total time online 11 hours. I got about $12 cash in tips (a lot of it was loose coins).

Was it worth it? Hey, I  need the flexibility. It worked out to be about minimum wage after gas. I will continue to drive for now and hopefully I can tell you next time.

Woman delivers Uber Eats

:)

My first Ubereats Delivery

This was my first day ever delivering UberEats in beautiful Miami, FL. I turned the app on and waited about 20 minutes before finally receiving a signal on my phone for a delivery. I got very excited, of course. I went for it. I left my house and headed to Elevation Burger. As soon as I got there, I parked outside and got out of my car. I was a bit nervous.

I approached the counter where the cashier was and I guess they knew that I was Uber because they asked me for the order number which was on my phone screen. I was given a bag with a burger and fries. I picked it up and hit "start delivery" on the screen. I was to deliver to an address which had no zip code. I began getting more nervous as I could not really forsee how far this location was or where I was headed.

I got into my car and placed the brown bag full of burger and fries in the passenger seat and hoped for the best. I followed the driving directions for the Uber driver app. It took me twenty minutes to get to y destination. I was getting excited until I realized that I had been taken to the wrong location.

It had now been about thirty minutes since I picked up the burger so I decided to contact the customer. I was logged into the app on a different phone, which was not the phone number that I listed in my Uber profile. The second after I hit send I got an error text message from Uber saying that I was not to contact the customer from this phone as it wasn't the one listed on my profile. I began to freak out, now 45 minutes later. I decided to use Google maps to get to the location. The map now read that the location was 38 minutes away.

I was feeling like a complete failure and decided to go home and cry. I contacted Uber (via email) and explained the situation in hope that they would immediately refund this customer and explain the issue. I felt terrible now that this person, who had paid for food, did not get a delivery.

Uber replied to my message, almost instantly. They indicated that they would contact the eater. They did pay my fare (about eight bucks), and I did not get fired. They gave me another chance and even wished me luck on my next trip.

I cannot wait to try again...

Woman driving Uber Eats